Shipping

Shipping and Handling Charges

Shipping Time Table

Esteelauder.my orders are shipped on business days (Monday - Friday, excluding major holidays).

STANDARD DELIVERY

Most orders shipped via Standard Delivery are processed and shipped in 1 - 2 business days, depending on product availability.

• Most orders shipped via Standard Service are delivered within 3 - 5 business days (West Malaysia) and 3 -7 business days (East Malaysia) from the order's ship date.
• Orders cannot be shipped to P.O. Box addresses.

ESTIMATED DELIVERY DATES*

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.

*Applies to in-stock items only. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and are subject to change.

Shipping restrictions

Orders are shipped on Monday to Saturday, excluding public holidays. Orders cannot be shipped to P.O. Box addresses.All orders require a signature upon delivery. If you are not there to sign for your order, we will delivery for second attempt. If both deliveries failed (1st and 2nd attempt), the order will be cancelled.
Estee Lauder Malaysia Online ships all orders from Selangor. Delivery lead times will be based on location. Delivery areas further away from Klang Valley (Kuala Lumpur/ Petaling Jaya) and rural addresses will result in longer lead times.

We do not ship to PO Box addressess.